Single Service
Customized design、Technical consultation、Pre-sales support
After-sales service、Spare parts supply、Remote monitoring
Upgrade and transformation、Training services
Technical Consulting
Provide professional technical consulting services to customers to help them understand product features, technical parameters and usage methods.
Pre-sales support
Provide support during the sales process, including product demonstrations, prototype displays, and answering customer questions.
Spare parts supply
Provide equipment accessories and spare parts supply services to ensure the normal operation and maintenance of customer equipment.
Customized design
Provide customized design services according to customers’ specific needs and requirements, and design wire and cable equipment that meets their needs.
Our Working Team
After-sales service
Provide after-sales service support, including installation and commissioning, operator training, maintenance and technical support, etc.
Upgrade and transformation
Provide upgrade and transformation services for existing equipment to improve equipment performance, function and efficiency.
Training Service
We provide customers with operation training and maintenance training services to help customers use and maintain their equipment more effectively.
Help customers master the skills of equipment operation and learn how to properly maintain equipment, so that customers can operate and manage equipment more skillfully, improve work efficiency and equipment life.
After-sales service commitment
Quick response: Once we receive a customer's fault report, we will immediately coordinate R&D personnel and professional maintenance teams to analyze the fault and respond quickly.
If necessary, we will arrange for technicians to arrive at the designated location within 24 hours (internationally within one week) to ensure that the fault is resolved in a timely manner.
Long-term spare parts supply: We guarantee to provide the required spare parts and technical support for a long time to ensure that your equipment continues to operate normally. After the free maintenance guarantee period, we will charge the expenses required for maintenance services according to the actual situation, including travel expenses, labor hour wages and parts prices (factory price).
Free maintenance guarantee period: We promise to provide a one-year free after-sales maintenance service guarantee (except for wearing parts) from the date of product shipment, so that you can use it without worries.
Through these commitments, we strive to provide you with efficient and reliable after-sales service to ensure that your equipment is always in the best condition and help you achieve smooth production.